Frequently Asked Questions

How can I use UROID?


It can only be used in vehicles that can use Apple CarPlay.
After activating Apple CarPlay in the vehicle's device connection settings menu,
Connect the vehicle's USB (Type-A) and UROID (Type-C) to automatically launch the Android system.
You can install and use basic applications or various applications.




What is UROID?


UROID is a product that allows you to use Android systems and applications using the vehicle's Apple Car Play. ※ While using UROID, you cannot use the Apple CarPlay.




Android system does not run.


1. Check the list of supported vehicles to see if a vehicle can use UROID.
2. Make sure that the original Apple CarPlay on the vehicle is activated and reconnect it.
3. Disconnect and reconnect the USB cable, or replace the USB cable.




The LED lights turn red and you cannot access the Android system.


1. Check the list of supported vehicles to see if a vehicle can use UROID.
2. Disconnect and reconnect the USB cable, or replace the USB cable.




The date and time do not match the current time.


Setting ▶ Select time ▶ Select'TIME(GMT)'.
The time of the wallpaper gets the current date and time through the network.
When connected to Wi-Fi, it changes to the current time.




How do I connect to Wi-Fi?


① First, activate the hotspot on the smartphone.
② Go to the "Settings" ▶ "WLAN" menu and select a smartphone from the list.
③ Enter the Wi-Fi password set on the smartphone.




How do I set up a hotspot on my smartphone?


■ Follow the instructions below to activate the smartphone's hotspot. [Android] · Go to "Settings" ▶ "Connections" ▶ "Mobile Hotspot and Tethering" ▶ "Mobile Hotspot" to activate(On) the Hotspot.
· Check the Wi-Fi name and password, and connect the Wi-Fi from UROID. [iPhone] · Go to "Personal Hotspot" in "Settings" and select "Allow Others to Join" to enable the hotspot.
· Check the Wi-Fi name and password, and connect the Wi-Fi from UROID. ※ The hotspot setting may have different names and locations depending on the smartphone firmware version, model, manufacturer. ※ In vehicles where touch is not available, set the smartphone's hotspot password to "12345678".




Wi-Fi does not connect automatically.


1. Check your phone network or hotspot activation.
2. There may be a time delay while the WiFi is automatically connected.
3. UROID's Wi-Fi connection is affected by the Internet speed around it. Move to another location and try connecting again.
※ After executing UROID, wait until the time and date of the desktop change, and use it smoothly.




The navigation position is not the same as the actual vehicle position.


GPS signals can be affected by geographic location and weather.
Try again in a different location or in better weather conditions.




How to install GPS?


■ It is recommended to install at a specialized store. ① Open the fuse box in the driver's seat. (Depending on the vehicle, the fuse box is in different locations.) ② Connect the fuse and GND to the fuse box, and install the signal box and GPS. ③ If the GPS device is operating normally, the blue light is on and the green light is flashes. ※ Install and use a GPS wireless signal box in a vehicle without OEM GPS.
※ If you have a OEM GPS, install it and use it if you want to increase the strength of GPS reception.




Will the vehicle be discharged when not used for a long time?


When the vehicle is not in use, remove the product from the vehicle.




Android screen is running, but touch does not work.


For vehicles that are not optimized, the system with UROID may not match.
If you provide vehicle information, we will improve it through firmware update in the future.




LED indicator flashes blue or red


Wait for about 20-30 seconds to start UROID or complete the update.




Warranty


※ Quality guarantee period: 1 year from the date of purchase (the purchase date is based on the date stated on the receipt or payment date)




LED system operation indication


■ Blue light
Flashing: booting
light: in operation
■ Red light
Flashing: Updating firmware
light: status error




How do I know when the firmware is updated?


Firmware update will be announced through the UROID website and SNS contents (Facebook, Instagram) in the future. If you follow social media, you can quickly receive updated information.