Frequently Asked Questions
How can I use UROID?
It can only be used in vehicles that can use Apple CarPlay.
After activating Apple CarPlay in the vehicle's device connection settings menu,
Connect the vehicle's USB (Type-A) and UROID (Type-C) to automatically launch the Android system.
You can install and use basic applications or various applications.
What is UROID?
UROID is a product that allows you to use Android systems and applications using the vehicle's Apple Car Play.
Android system does not run.
1. Check the list of supported vehicles to see if a vehicle can use UROID.
2. Make sure that the original Apple CarPlay on the vehicle is activated and reconnect it.
3. Disconnect and reconnect the USB cable, or replace the USB cable.
The LED lights turn red and you cannot access the Android system.
1. Check the list of supported vehicles to see if a vehicle can use UROID.
2. Disconnect and reconnect the USB cable, or replace the USB cable.
The date and time do not match the current time.
Setting ▶ Select time ▶ Select'TIME(GMT)'.
The time of the wallpaper gets the current date and time through the network.
When connected to Wi-Fi, it changes to the current time.
How do I connect to Wi-Fi?
① First, activate the hotspot on the smartphone.
② Go to the "Settings" ▶ "WLAN" menu and select a smartphone from the list.
③ Enter the Wi-Fi password set on the smartphone.
How do I set up a hotspot on my smartphone?
■ Follow the instructions below to activate the smartphone's hotspot.
· Check the Wi-Fi name and password, and connect the Wi-Fi from UROID.
· Check the Wi-Fi name and password, and connect the Wi-Fi from UROID.
Wi-Fi does not connect automatically.
1. Check your phone network or hotspot activation.
2. There may be a time delay while the WiFi is automatically connected.
3. UROID's Wi-Fi connection is affected by the Internet speed around it. Move to another location and try connecting again.
The navigation position is not the same as the actual vehicle position.
GPS signals can be affected by geographic location and weather.
Try again in a different location or in better weather conditions.
How to install GPS?
■ It is recommended to install at a specialized store.
※ If you have a OEM GPS, install it and use it if you want to increase the strength of GPS reception.
Will the vehicle be discharged when not used for a long time?
When the vehicle is not in use, remove the product from the vehicle.
Android screen is running, but touch does not work.
For vehicles that are not optimized, the system with UROID may not match.
If you provide vehicle information, we will improve it through firmware update in the future.
LED indicator flashes blue or red
Wait for about 20-30 seconds to start UROID or complete the update.
Warranty
※ Quality guarantee period: 1 year from the date of purchase (the purchase date is based on the date stated on the receipt or payment date)
LED system operation indication
Flashing: booting
light: in operation
Flashing: Updating firmware
light: status error
How do I know when the firmware is updated?
Firmware update will be announced through the UROID website and SNS contents (Facebook, Instagram) in the future.